Repairs and Returns

Returns

You can request a return on new, unused items for a refund within 30 days of the delivery date confirmed by the carrier, not the date you opened the box.

If your product does not fall within our return guidelines, it may qualify for a repair or warranty. See the information below.

To qualify for a return, your product must be:

New and unused items
In the original packaging
Complete with everything that came in the box: probes, leads, cases, manuals, calibration certificates, etc.

Please complete the RMA form below to request repair or calibration service for Tempo products.

US Customers: Paying for your repair by credit card? Skip this form and order your repair online!

To verify Tempo can repair your product, please check the Price Sheet or contact our repair department at repair@tempocom.com or call 800-642-2155 and press 3 for Repairs/ Returns. Please complete the required fields below and it will be forwarded to our Repair Customer Service Team. An RMA will be issued within 24 hours.

Shop Service & Repair

Repair Price Sheet

Repair & Warranty Policy

Repair/Calibration Authorization Request

Region*

Please select your Region to help us correctly direct your request.

First Name*

Last Name*

Company Name*

Address*

City*

State/Province*

Country*

Postal Code*

Email Address*

Phone*

Tempo Account#

Freight Account

Use my freight account number

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Freight Account

Use my freight account number

Freight Account#*

Shipping Details

Same as above

Address

City

State/Province

Country

Postal Code

Item Details

Returning Part Number*

Serial Number

Quantity*

Service Requested

Warranty

Require Estimate

Payment Method

Purchase Order

Problem Description/Upgrade Details: Please include as much detail as possible:*

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