Current workflows do not address Wi-Fi well; the environment is not characterized taking into account traffic, congestion and interference. With cable operators (MSO) and Telco’s competing head to head, their battle is against “churn”. Any method to enhance the broadband customer’s satisfaction and build loyalty is key to maximizing revenue in a very competitive marketplace. With ever increasing “over-the-top” (OTT) services for high-definition and ultra-definition video streaming and videoconferencing the definition of “broadband” is changing; with the FCC recently stating that 25 Mbs-1 is the minimum acceptable downstream rate.
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